Dispatch & Deliveries
For online orders we offer an express courier delivery service for most UK customers. Pricing for delivery is calculated in your basket according to the items you have chosen. Orders for projector lamps & bulbs are shipped for free.
In-stock items ordered & confirmed on a working day before our order cut-off time will normally be delivered by courier during the next working day (8am to 6pm). A signature will be required upon delivery, so please ensure that someone is available to sign for receipt.
The courier/s we use will depend on the makeup of your order. In some cases your order may be delivered by more than one courier service. You will be notified about the shipping arrangements by email when your order is processed. If you need to track your order, please contact us.
Deliveries are insured until you sign for the goods. If you're at all concerned about the condition of the product being delivered, please either refuse delivery or sign for them as un-inspected/damaged.
If you refuse delivery due to concerns of damage in transit, it is vital that you make a record of the problem. Please make clear notes on the couriers paperwork, and if possible also take photos of the damaged parts of the product, the damaged packaging and/or the whole item/s.
Please inspect your goods immediately upon receipt and inform us within 24 hours if there are any breakages. For more details on how to handle damaged goods, please view our returns policy.